Repeat Prescriptions
Order Online
Did you know you can request your repeat prescription online?
The easiest, safest and quickest way to order your repeat prescription is online via Patient access or the NHS App. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service or follow the link to start the registration process. https://patient.emisaccess.co.uk/Account/Login
Repeat Prescription Ordering Advice
1. Should be written and placed in the box outside or just inside the patient’s entrance or posted to the surgery.
2. The chemist can order on your behalf.
3. Online : NHS app or via patient access (preferred pathway).
Please allow up to 72 hours, excluding weekends and Bank Holidays, for routine repeat requests to be processed. Any issues encountered please call the prescription line.
Items requested that are not on your regular routine repeat prescriptions can take longer than 72 hours to process and often need to be assessed and individually prescribed by a clinician.
We do not accept telephone requests due to security issues. Most repeat prescription requests should be raised by the computer printed form which should be detached from the previous prescription. This only requires the appropriate item to be ticked. Please ensure you only tick the items required. This might not be all the items listed. Those not on the list can be manually added.
All requests are subject to the three working day timetable. In some rare cases a prescription may be printed, these can be collected between 11:00-13:00 and 16:00-18:00 each day from the reception desk. If, exceptionally, we agree to produce an urgent prescription the same day, it should not be collected until after 5 p.m.
Always order your repeat prescriptions in plenty of time. Do not wait until you have almost run out of your supplies.
We monitor the number of repeat prescriptions patients receive, and at intervals you will be asked to come up for a medication review or telephone triage appointment, before further repeat prescriptions are issued. This is normal practice and in the interests of your health. There is no need to be alarmed if this happens.
