North Street Medical Care

Romford Site: 274 North Street, Romford, Essex, RM1 4QJ. Tel: 01708 629733
Chadwell Heath Site: Chadwell Heath Health Centre, Ashton Gardens, RM6 6RT

Repeat Prescriptions

Repeat Prescriptions

Order Online

Did you know you can request your repeat prescription online?

The easiest, safest and quickest way to order your repeat prescription is online via Patient access or the NHS App. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service or follow the link to start the registration process.

Repeat prescription ordering advice

Requests for repeat prescriptions should be written and placed in the box outside or just inside the patients’ entrance or posted to the surgery.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Items requested that are not on your regular routine repeat prescriptions can take longer to process than 48 hours and often need to be assessed and individually prescribed by a clinician.

We do not accept telephone requests due to security issues.  Most repeat prescription requests should be raised by the computer printed form which should be detached from the previous prescription. This only requires the appropriate item to be ticked. Please ensure you only tick the items required. This might not be all the items listed.

Please allow two full working days before collection (this allows time for the prescriptions to be printed, checked and signed by a doctor) or provide a stamped, self addressed envelope. Alternatively several local pharmacists regularly call into the surgery to collect prescriptions and you are advised to check with your local chemist to see if they offer this service.

All requests are subject to the two working day timetable. Prescriptions can be collected 11:00-13:00 and16:00-18:00 each day from the reception desk. If, exceptionally, we agree to produce an urgent prescription the same day, it should not be collected until after 5 p.m.

Always order your repeat prescriptions in plenty of time. Do not wait until you have almost run out of your supplies.

We monitor the number of repeat prescriptions patients receive, and at intervals you will be asked to come up for a medication review or telephone triage appointment, before further repeat prescriptions are issued. This is normal practice and in the interests of your health. There is no need to be alarmed if this happens.