WHEN THE SURGERY IS CLOSED (OUT OF HOURS SERVICE)
Havering CCG (formerly Havering PCT) have contracted with the Partnership of East London (PELC) to provide out of hours services in the London Borough of Havering. Local doctors working from the Out of Hours Centre based at Queens Hospital undertake night, weekend and bank holiday cover.
Please contact Out of Hours if you can not wait until the surgery re-opens on 111.
For health information and advice you may contact NHS 111. This is a 24 hour nurse-led advice line and may be a useful source of information and help and should be considered before contacting the surgery. Accepting calls from 18.30-08.00 daily, weekends and Bank Holidays
North Street Medical Care is open for urgent care from the Ashton site on Wednesday afternoons.
North Street is the site of the evening and weekend GP HUB site in Havering, offering extended hours for pre-booked urgent care appointments, with allocated slots:
Monday to Friday 18:30 – 22:00
Saturday and Sunday 12:00 – 18:00
Access to these appointments is via NHS 111 and for those patients registered with a GP practice in Havering only. There will be no walk-in service. Patients can book appointment via NHS111 or directly via 02037701888
When the surgery is closed patients can visit one of the Walk In Centres based in Dagenham, Barking, Harold Wood and Rainham.
The Broad Street Clinic is open Monday to Friday 7 a.m. to 10 p.m. at weekends and bank holidays from 10 a.m. to 6 p.m. The Upney Lane Clinic is open from 9 a.m. to 7 p.m. daily.
The Harold Wood clinic is open from 8 a.m. to 8 p.m. daily.
If you need a doctor IN AN EMERGENCY then telephone the surgery on 01708 629733 and listen to the instructions given for contacting the duty doctor. The doctor may wish to speak with you and may advise you to attend the Out-of-Hours Centre.
Home visits are not usually necessary and are not available for transportation problems. Recent surveys have shown that a lot of ‘out of hours’ calls could wait until the surgery is open again the next day, and so please only use this service for real emergencies.
In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. For example, chest pains and / or shortness of breath constitute an emergency.