North Street Medical Care

Romford Site: 274 North Street, Romford, Essex, RM1 4QJ. Tel: 01708 629733
Chadwell Heath Site: Chadwell Heath Health Centre, Ashton Gardens, RM6 6RT

Equality & Caring for LGBT+ patients

The UK Equality Act 2010 says that LGBT+ people must be treated fairly and without discrimination. 

North Street Medical Care provides equality of services and care to everyone, regardless of age, disability, gender, gender identity, race, religion or belief or sexual orientation. We are an open, non-judgemental and inclusive place for people that identify as LGBT+.

LGBT+ stands for lesbian, gay bisexual, transgender and the + simply means that we are inclusive of all identities, regardless of how people define themselves.

We have a zero tolerance for racist, homophobic, ageist, disablist, transphobic, sexist or antireligious language and actions.

We ensure confidentiality to all staff and service users, unless they personally choose for their beliefs or sexuality to be open themselves. Confidentiality can be a matter of personal safety rather than purely about privacy.

Further guidance and advice for our LGBT+ patients is available here:

www.stonewall.org.uk/help-and-advice

Information and support for LGBT+ communities and their allies. Contact Stonewall’s Information Service FREEPHONE 0800 0502020 Lines are open 9:30 – 4:30 Monday to Friday.

Coronavirus: Due to COVID-19 we are minimising the risk of infected patients visiting our practice, to help keep our patients safe and maintain routine services. With immediate effect, all appointments must be assessed by our staff over the phone prior to any visits to the surgery. We will no longer be booking appointments online or over the counter until further notice. - Visit https://111.nhs.uk/covid-19 for further guidance
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