Due to worldwide IT Microsoft systems outage this morning our IT systems are down but we will continue to consult patients in person that have been booked
Telephone appointments will resume once systems are back online
NHS app Training
The NHS are holding monthly drop-in sessions for patients across Havering in the Romford Central Library to have 1-to-1 sessions with our facilitators to learn how to use the NHS App. This includes ordering Repeat Prescriptions and Online Consultations as well as other features and information.
Please use the below link to book on with ease
https://www.eventbrite.com/e/digi-com-clinic-romford-central-library-tickets-891630158807
Early pregnancy assessment unit (EPAU)
The clinical team from the Early pregnancy assessment unit (EPAU) have created a poster for self-booking to be displayed in your surgery. This can enable patients to self-refer to EPAU and set up an appointment all by scanning a QR code.
Disabled blue badge application
Pharmacy First Scheme
🩺💊 You can now get treatment for seven common conditions at most pharmacies without a GP prescription.
Across England, 95% of pharmacies have signed up to offer this expanded service.
Details: https://www.england.nhs.uk/2024/01/over-10000-nhs-pharmacies-begin-treating-people-for-common-conditions/
GP patient survey
Please take some time and complete our Annual patient feedback survey. This helps us highlight what we are doing well for patients and what services we can improve.
Manage your health and wellbeing
| NHS North East London GP and practice staff bulletin: 19 January 2024 |
| People in north east London that have a health condition that puts them at the highest risk may be eligible for Covid-19 treatments. It’s important that these treatments are provided as quickly as possible to be effective. Patients can find out more by visiting our website: https://northeastlondon.icb.nhs.uk/your-health/coronavirus-covid-19/ We have developed a website in NEL to help people to manage their own health and wellbeing by providing useful information and links to local and national resources. It is aimed at people waiting for hospital treatment to support them while they are waiting, help them to manage their condition and stay healthy whilst they wait. waitwellstaywell.northeastlondon.icb.nhs.uk |
Patient Call-back Facility
From Monday 22/1/2024, we will be having a new feature – ‘Patient callback facility’ added to our phone system. This option will be presented to a patient waiting in the queue when they contact the surgery. The patient will be able to choose to receive a callback from the receptionist instead of waiting on the phone when their request reaches the top of the queue.
We appreciate your patience and understanding during this transition as our staff adapt to this new feature.
Thank you for your co-operation.
Junior Doctors Strike 3-9 January 2024
Starting tomorrow Wednesday from 07:00 GMT on 3 January until 07:00 on 9 January – our junior doctor GP trainees at the surgery may be taking strike action.
The GP partners and salarieds, along with our nursing and healthcare team, will all be present to ensure services continue. We will ensure urgent and emergency appointment are available, but our overall capacity will be effected.
British Medical Association members will walk out for 144 hours from 07:00 GMT on 3 January until 07:00 on 9 January across all of England.
Junior Doctors Strike 20-23 December 2023
Starting tomorrow Wednesday 20 December to 22 December – our junior doctor GP trainees at the surgery may be taking strike action.
We are fully supporting their decision should they strike. Junior doctors nationally are set for the 72-hour strike after 98% backed strike action in a BMA ballot.
The GP partners and salarieds, along with our nursing and healthcare team, will all be present to ensure services continue. We will ensure urgent and emergency appointment are available, but our overall capacity will be effected.
North Street Online Consult
