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North Street Medical Care are proud to announce our exciting new second site based at Ashton Gardens in the Chadwell Heath Health Centre. 

It means all our patients now have the flexibility to access services at either site. Our opening times section shows when and where each clinician will be available. Please see our FAQ section and the new practice boundaries page.

Welcome to North Street Medical Care

The doctors and staff at North Street Medical Care in Romford, are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including postnatal care, childhood vaccinations and NHS Health Checks


Follow North Street on social media for regular practice updates and health advice:









- the old Ashton Gardens 02085998499 number and re-direct will cease soon

Phone lines are open 08:00 - 12:30 and 14:00 - 18:30

Appointments can be booked between 08:00 - 10:30 and 14:00 - 16:00

Doors open at 08:00 at North Street and 09:00 at Ashton Gardens

NEXT PRACTICE CLOSURE - Friday 25 December - Christmas Day  08:00 - 18:30 - Bank Holiday



 Walk in flu clinic dates 2015:

Wednesday 23rd September2 - 3.45pmNorth Street
Thursday 1st October2 - 3.45pmAshton Gardens
Saturday 10th October9 - 11.15amNorth Street
Thursday 15th October4 - 5.45pmAshton Gardens
Wednesday 28th October2 - 5.45pmNorth Street 
Wednesday 18th November2 - 4.45pmNorth Street 
Saturday 21st November9 - 11.15amNorth Street


All the walk-in flu clinics have now passed. Please ask your nurse or doctor for a flu immunisation during your consultations if you are eligible. 

GP Access New Appointment System - 1st June 2015GpAccess

Our new exciting telephone and appointment system will mean when you call the surgery, reception will book you into GP telephone appointment, nurses appointment or message taken for any administrative tasks.

For a doctor's appointment:

1.  You phone the surgery

2.  The clinician calls you back – in the same morning or afternoon session

3.  You are always seen if needed – and will be offered an appointment at the surgery

Patients can be spoken to and seen much faster than with the traditional model.  You can ask to see a particular doctor if that is important to you, for example if you have seen one recently.  There will be no need to attend in person or call early in the morning to make an appointment. See here for a guide to which clinicians work during each day and at what site.

Patients who would have waited for weeks, suffered in silence or gone to A&E, will instead be speaking to their doctor and receiving first class service from someone who knows them.

Vision online services

At North Street Medical Care we are introducing Vision online services, this will allow patients to book appointments online and order your current repeat prescriptions and view your own medical record online. If you are interested in using this service, please click here

The information sheet we require you to complete and bring into the surgery along with photo ID. For further information on how the service works or to use it once you have your token, please visit

There is a a help button in the top right hand corner of the web page. Please note our staff are only able to issue your registration token. See the FAQ sheet for common problems and solutions.

Friends & Family Test

Would you recommend our service to your friends and family?  Please click here to complete the questionnaire  

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help NHS England to improve services for everyone. 

Your answer is voluntary. But if you do answer, your feedback will provide valuable information for your hospital to celebrate good practice, and identify opportunities to make improvements.

Your answer will not be traced back to you, and your details will not be passed on to anyone. A member of your family or a friend is welcome to answer the question if you are unable to.


Patient Participation Reports NSMC

To access our 2014/15 patient survey results, please click  here

To access our 2013/14 patient survey results, please click here

To access our 2012/13 patient survey report, please click here

We are still seeking patients to join our PRG and in order to ensure our group is as representative of our practice population, if you wish to join please click here

Opening Times

To check our current opening times, including our bank holiday and staff training day closures please go to the opening hours tab as full details are listed there.

NEXT PRACTICE CLOSURE - Tuesday 10th November 2015 12:30-18:30

You can also check for details here about where to go locally for your blood test. programme

  Better information better care. For further information please click here
  If you wish to opt out of this service, please complete the form and return it to the surgery
  - please click here


Havering Health - Evening and Weekend GP HUB

North Street is proud to announce it has been chosen as the site for Havering's new GP access HUB for urgent out-of-hours evening and weekend appointments - click here for further details.

Access to these appointments is via NHS 111 or directly via 020 3770 1888, for those patients registered with a GP practice in Havering only. There will be no walk-in service

(Site updated 22/11/2015)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact details
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