North Street is proud to be one of two sites for Havering’s GP access HUBs. Patients can book appointment via NHS111 or directly via 02037701888
Havering Health – Havering’s GP Federation, plans to improve access for patients as part of the proposals via the Prime Minister’s Challenge Fund.
Wednesday 27 August 2014 saw the launch of the first pilot GP HUB site in Havering, offering extended hours for pre-booked urgent care appointments, with allocated slots:
- Monday to Friday 6:30pm – 10:00pm
- Saturday and Sunday 8:00am – 6:00pm
Access to these appointments is via NHS 111 and for those patients registered with a GP practice in Havering only. There will be no walk-in service
Patients can book appointment via NHS111 or directly via 02037701888
The aim is to improve access to GP led services through a single unit, outside of contracted GP hours and to provide extended primary medical services in a safe environment for staff and patients.
A patient journey through the system will see the patient calling NHS 111, being triaged and, if appropriate, offered a face to face urgent appointment with a GP at the North Street Medical Centre HUB site. The patient will receive an allocated time slot and be booked in by 111. When they arrive at the HUB site they will be greeted by a receptionist and seen by the GP. Patient details will be recorded on a template and sent to the patient’s own GP by 9am the next morning so that the registered GP is aware.