North Street Medical Care

Romford Site: 274 North Street, Romford, Essex, RM1 4QJ. Tel: 01708 629733
Chadwell Heath Site: Chadwell Heath Health Centre, Ashton Gardens, RM6 6RT

COVID-19 Update Page

Our COVID-19 page links to services and resources to help our patient navigate the current difficulties being faced.

COVID Vaccine Start

15/12/2020 – Our patients will commence having the COVID vaccination this Wednesday in Romford!

We are delighted to announce that our patients will be amongst the first in the country to be protected and get the vaccine.

Please do not contact your GP for a COVID-19 vaccine. When it is the right time you will receive an invitation to come forward. The highest risk patients will be sent a SMS and called directly this week, and an appointment booked.

Please do not contact the NHS to get an appointment until you are called or written to.

Information on the vaccine is available on here:


To protect patients and staff, for any administrative queries please complete an eConsult or telephone the surgery after 10am. 

To register with North Street please use our postcode checker on our website to check you are within our practice boundary, once confirmed please download and email the completed forms along with your ID and proof of address to [email protected]  If you do not have access to the Internet or a clinician has asked that you collect any paperwork please attend the surgery between

North Street Site 12pm to 2pm or 5pm to 6.30pm

Ashton Gardens Site 12pm to 1pm or 5pm to 6.30pm


Stay at Home

04/05/2020 Stay at home – pictorial aid for families with young children to help them ensure social distancing, explained to young children

Service Hatch

Our temporary service area and patient social distancing floor marking has been added today ðŸš§

This will provide patients with the ongoing quick access location, if attendance is absolutely necessary, whilst providing the safety and protection needed to tackle the spread of COVID-19.

The team have been working hard to provide patients with prescriptions, paperwork and clinical input whenever needed – remotely and utilising all forms of SMS/email and video consulting.

Easter Weekend

The doctors, admin team and medical student team are working hard on their day off to consult patients, contact vulnerable patient and deal with queries.

The practice is open on Good Friday and Easter Monday to help deal with the demands on the NHS, 111 and our local hospitals ðŸ£

We stayed at work for you.
Please stay at home for us

Adolescent COVID resources

07/04/2020 – The resource pack attached links to Mindfulness and Young People friendly support apps:

COVID-19 Coronavirus – ACAS / Isolation Note

07/04/2020 Follow this link for a COVID19 sick note if needed:

ACAS (Advisory, Conciliation and Arbitration Service) 03001231100

Where to get a blood test

07/04/2020 Several blood testing venues, including King George Hospital and Queen’s Hospital are closed or limited until further notice. Check the BHR website for more details

COVID-19 – Talking Therapies

03/04/2020 Due to the recent increase in Coronavirus (COVID-19) mental health difficulties within the community have also been on the rise.

In response to this, Talking Therapies will be offering consultations for patients registered to GP surgeries across the borough. Available for new and existing patients.

Patients can self-refer by completing an online form here: IAPT Portal


01/04/2020 To help with the COVID crisis the practice gone live with eConsult!!!eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and sign post patients to the right place at the right time for their care. Live in over 1200 NHS practices, eConsult gives millions of patients access to their own GP online.

Reception Upgrades

20/03/2020 – The team have been hard at work. Our reception has been prepared with regular cleaning, well spaced out seating, new reception desk screens and sanitisers, all to ensure patient and staff safety from COVID. The majority of consultations have been carried out by telephone or video consultation this week which patients have found very helpful, and been very understanding of. We hope to have normal services up and running in the near future. #NHS#GP#COVID

COVID-19 Appointment Access

MARCH 2020 – Appointments Due to COVID-19 – we are minimising the risk of infected patients visiting our practice, to help keep our patients safe and maintain routine services. With immediate effect, all appointments must be assessed by our staff over the phone prior to any visits to the surgery. We will no longer be booking appointments over the counter until further notice.

MARCH 2020 – Coronavirus (COVID-19) – NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people. Call 111 if you need to speak to someone.